Arnold Clark Website, Account and App Terms of Use

By using the website, creating an account or using the Arnold Clark app, you agree to be bound by its Terms of Use and you agree to be bound by them each time you visit this website. Arnold Clark Automobiles Limited reserve the right to amend these Terms of Use without notice. You are expected to check this page from time to time to take notice of any changes made to these Terms of Use, as they are binding on you.

Trade Marks

"Arnold Clark", Arnold Clark" (stylised), "Accist" and "Accist" (stylised) are UK registered trade marks of Arnold Clark Automobiles Limited.

Disclaimer

Arnold Clark Automobiles Limited may suspend access to this website, accounts portal or the Arnold Clark app, or close them indefinitely, without notice. Arnold Clark Automobiles Limited makes every effort to ensure that the information contained in these platforms is accurate and current. However, we give no warranty or undertaking as to the quality or freedom from error of the contents of these platforms. To the extent permitted by law, access and use of these platforms are entirely at your own risk. Please ensure that you regularly check for and protect against viruses when using these platforms as we make no guarantee that they are free from computer viruses or any other malicious or impairing computer program.

These platforms are in continuous development and we reserve the right to permanently or temporarily alter content without notice. All information is subject to change.

Arnold Clark Automobiles Limited shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of these platforms (except liability for personal injury or death arising from its negligence or liability for fraud or any other liability which cannot be excluded or limited under applicable law). You agree to indemnify Arnold Clark Automobiles Limited for any loss or damage suffered by Arnold Clark Automobiles Limited arising out of your use of this website, the accounts portal or Arnold Clark app and/or your breach of the Terms of Use.

All MPG and CO2 information displayed on vehicles was correct at time of manufacture. However, all vehicle specifications are subject to change at any time.

The MPG figures stated are supplied via the car manufacturers from the government tested figures. Any stated MPG should be used as a guide only. MPG figures can be affected, up or down, by a number of factors including; road conditions, flat or undulating landscapes, wear and tear of vehicles, driving style of different drivers, weights transported in vehicles, recently maintained vehicles compared to those partly between services etc. This list is not exhaustive.

Whilst every effort is made to ensure accuracy, please contact your local dealer for full specification information.

Certain vehicle information on this website, including descriptions and specifications, is provided by CAP Motor Research Limited (CAP). All CAP data is provided independently and Arnold Clark accepts no responsibility for errors in CAP data, descriptions or specifications. Please speak to your local branch for full current vehicle specification. This website displays images of cars, interiors, parts and accessories. Unless otherwise stated, all models shown are for illustrative purposes only. All cars advertised are available at branches listed or from group stock.

Discount vouchers are subject to availability at participating branches. OFFERS ARE SUBJECT TO STATUS, TERMS AND CONDITIONS. Arnold Clark source credit from a range of credit providers who may be able to provide finance. A guarantor may be required.

Linking to the website

You may link to the home page of this website, provided you do so in a way that is fair and legal and does not damage the reputation of Arnold Clark Automobiles Limited or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of Arnold Clark Automobiles Limited where none exists. You must not establish a link from any website that is not owned by you.

This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. Arnold Clark Automobiles Limited reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with applicable law and regulation.

Where this website contains links to other websites and resources provided by third parties, these links are provided for your information only. Arnold Clark Automobiles Limited have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Viruses, hacking and other offences

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Arnold Clark Automobiles Limited will report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

Arnold Clark Automobiles Limited - Company Details

Arnold Clark is a trading name of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow G52 4FH / Registered in Scotland No. 036386 / VAT Registration No. GB 334331879.

The following subsidiary companies, also registered in Scotland, have the same Registered Office and VAT Registration Number as the parent company: Arnold Clark Finance Limited, Registration No. 39597 / Assure Alarms Limited, Registration No. 139217.

GTG Training Limited, another subsidiary company registered in Scotland, also has the same Registered Office / Registration No. 290157 / VAT Registration No. GB 382946709.

Arnold Clark Insurance Services Limited, another subsidiary company registered in Scotland, also has the same Registered Office / Registration No. 192797.

Arnold Clark Automobiles Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 308092) for general insurance and consumer credit purposes. Arnold Clark Finance Limited and Arnold Clark Insurance Services Limited are appointed representatives of Arnold Clark Automobiles Limited for general insurance and consumer credit activities.

Arnold Clark Automobiles Limited acts as a credit broker and not a lender. We can introduce you to a limited number of carefully selected lenders and their finance products, which may have different interest rates and charges. We are not an independent financial advisor; we will provide details of products available from the panel of lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.

We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow).

The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.

All offers and credit subject to status, terms and conditions. Applicants must be 18 years or over.

Arnold Clark Online Reservation Refund Policy

We offer an online reservation facility for vehicles in our stock. If you have placed a reservation on a vehicle but no longer wish to proceed to a purchase of that vehicle then we will offer you a full refund.

Please contact reservation.deposit@arnoldclark.com referencing the Order Code that you received with the payment confirmation.

All refunds will be returned to the card which was used to make the original payment. We aim to have the full value returned to your account within 7 working days.

Arnold Clark Click & Collect services

We offer a number of delivery options for selected vehicles in stock; our Click & Collect options are detailed below.

Click & Collect: when collecting from the original branch where the car is in stock.

In most cases the customer can collect their vehicle within 48 hours of completing their order, or their finance being approved. In some circumstances, collection may take longer than 48 hours. We’ll notify you at the time of placing your order if your expected delivery time will take longer than 48 hours.

Click & Collect: from a branch chosen by the customer and moved by Arnold Clark.

This service comes with a £99 non-refundable delivery fee. We aim to bring vehicles to the customer’s chosen branch within seven days of their finance being approved, or completing their order, with the fee paid.

For information on how we collect and use information please see our Privacy & Cookies Policy.

Arnold Clark Cup ticket giveaway 1 (Thursday 9th February 2023)

  1. Open to residents of the Channel Islands, Isle of Man and the United Kingdom aged 17 and over. Employees and their immediate families of Arnold Clark Group and its associated companies, their agents, or anyone professionally connected with this draw are excluded from entry. No third-party entries.
  2. Entry is gained by commenting on the Arnold Clark Facebook or Twitter competition posts, answering which team you think will win the Arnold Clark Cup.
  3. Closing date for all entries is Sunday 12th February 2023 at 1pm.
  4. The competition is open to entries on Facebook and Twitter. a. Multiple entries are allowed. b. Entries across multiple platforms are allowed.
  5. From all qualifying entries, three winners will be picked at random for each match of the Arnold Clark Cup, and each will receive a pair of tickets.
  6. The winner will be notified via a reply and private message on the social media platform entered on. We will contact the winner on Monday 13th February 2023.
  7. Confirmation of ability to collect the prize must be given within 48 hours of us informing the winner they have won. If no response is given then an alternative winner will be selected.
  8. When a response is given, we will arrange for the e-tickets to be emailed to the winner.
  9. No entry fee, no purchase necessary.
  10. No cash alternative to the prize will be offered and the prize is not transferable. Prize does not include costs of any travel.
  11. The promoter's (Arnold Clark Group) decision in respect of all matters to do with the promotion will be final and no correspondence will be entered into. Entry implies acceptance of these rules.
  12. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  13. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  14. The Arnold Clark Group reserves the right to exclude any entries which they believe to be fraudulent or based on misconduct.
  15. The Promoter (Arnold Clark Group) will process your email address in order to provide you with the e-ticket.
  16. Any personal data relating to the winners or any other entrants will be used solely in accordance with the UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent.
  17. The Promoter will only process your personal information as set out in the Privacy & Cookies Policy.
  18. The Arnold Clark Group reserves the right to alter, amend or terminate the promotion without prior notice, provided that the Arnold Clark Group shall not exercise this right unreasonably.
  19. These rules are governed by Scottish law and subject to the exclusive jurisdiction of the Scottish courts.
  20. The promoter is Arnold Clark Automobiles Limited. Registered Office: 454 Hillington Road, Glasgow, Scotland, G52 4FH.
  21. Registered in Scotland, company number SC036386.

Arnold Clark Cup ticket giveaway 2 (Friday 10th February 2023)

  1. Open to residents of the Channel Islands, Isle of Man and the United Kingdom aged 17 and over. Employees and their immediate families of Arnold Clark Group and its associated companies, their agents, or anyone professionally connected with this draw are excluded from entry. No third-party entries.
  2. Entry is gained by commenting on the Arnold Clark Facebook or Twitter competition posts, answering where you can find one of our Innovation Centres.
  3. Closing date for all entries is Sunday 12th February 2023 at 1pm.
  4. The competition is open to entries on Facebook and Twitter. a. Multiple entries are allowed. b. Entries across multiple platforms are allowed.
  5. From all qualifying entries, three winners will be picked at random for each match of the Arnold Clark Cup, and each will receive a pair of tickets.
  6. The winner will be notified via a reply and private message on the social media platform entered on. We will contact the winner on Monday 13th February 2023.
  7. Confirmation of ability to collect the prize must be given within 48 hours of us informing the winner they have won. If no response is given then an alternative winner will be selected.
  8. When a response is given, we will arrange for the e-tickets to be emailed to the winner.
  9. No entry fee, no purchase necessary.
  10. No cash alternative to the prize will be offered and the prize is not transferable. Prize does not include costs of any travel.
  11. The promoter's (Arnold Clark Group) decision in respect of all matters to do with the promotion will be final and no correspondence will be entered into. Entry implies acceptance of these rules.
  12. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  13. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  14. The Arnold Clark Group reserves the right to exclude any entries which they believe to be fraudulent or based on misconduct.
  15. The Promoter (Arnold Clark Group) will process your email address in order to provide you with the e-ticket.
  16. Any personal data relating to the winners or any other entrants will be used solely in accordance with the UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent.
  17. The Promoter will only process your personal information as set out in the Privacy & Cookies Policy.
  18. The Arnold Clark Group reserves the right to alter, amend or terminate the promotion without prior notice, provided that the Arnold Clark Group shall not exercise this right unreasonably.
  19. These rules are governed by Scottish law and subject to the exclusive jurisdiction of the Scottish courts.
  20. The promoter is Arnold Clark Automobiles Limited. Registered Office: 454 Hillington Road, Glasgow, Scotland, G52 4FH.
  21. Registered in Scotland, company number SC036386.

Arnold Clark Cup ticket giveaway 3 (Saturday 11th February 2023)

  1. Open to residents of the Channel Islands, Isle of Man and the United Kingdom aged 17 and over. Employees and their immediate families of Arnold Clark Group and its associated companies, their agents, or anyone professionally connected with this draw are excluded from entry. No third-party entries.
  2. Entry is gained by commenting on the Arnold Clark Facebook or Twitter competition posts, answering which player you think will be top goalscorer at the Arnold Clark Cup.
  3. Closing date for all entries is Sunday 12th February 2023 at 1pm.
  4. The competition is open to entries on Facebook and Twitter. a. Multiple entries are allowed. b. Entries across multiple platforms are allowed.
  5. From all qualifying entries, three winners will be picked at random for each match of the Arnold Clark Cup, and each will receive a pair of tickets.
  6. The winner will be notified via a reply and private message on the social media platform entered on. We will contact the winner on Monday 13th February 2023.
  7. Confirmation of ability to collect the prize must be given within 48 hours of us informing the winner they have won. If no response is given then an alternative winner will be selected.
  8. When a response is given, we will arrange for the e-tickets to be emailed to the winner.
  9. No entry fee, no purchase necessary.
  10. No cash alternative to the prize will be offered and the prize is not transferable. Prize does not include costs of any travel.
  11. The promoter's (Arnold Clark Group) decision in respect of all matters to do with the promotion will be final and no correspondence will be entered into. Entry implies acceptance of these rules.
  12. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  13. The promoter (Arnold Clark Group) reserves the right to substitute prizes of equal or greater value should circumstances make this necessary.
  14. The Arnold Clark Group reserves the right to exclude any entries which they believe to be fraudulent or based on misconduct.
  15. The Promoter (Arnold Clark Group) will process your email address in order to provide you with the e-ticket.
  16. Any personal data relating to the winners or any other entrants will be used solely in accordance with the UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent.
  17. The Promoter will only process your personal information as set out in the Privacy & Cookies Policy.
  18. The Arnold Clark Group reserves the right to alter, amend or terminate the promotion without prior notice, provided that the Arnold Clark Group shall not exercise this right unreasonably.
  19. These rules are governed by Scottish law and subject to the exclusive jurisdiction of the Scottish courts.
  20. The promoter is Arnold Clark Automobiles Limited. Registered Office: 454 Hillington Road, Glasgow, Scotland, G52 4FH.
  21. Registered in Scotland, company number SC036386.